We want you to be happy with your purchase but if you need to return something, you have 14 days from the delivery date to request and despatch a return. If the product has been opened, touched or used, we are unable to accept the product for return due to [read more]

Please refer to our return policy. If the product has been used, we are unable to accept the product for return due to health and safety regulations. Please be mindful that our team will investigate the product upon return delivery and if it is deemed to be used, we will [read more]

The item must be unopened, unused, and still packed in its original state. To send something back you’ll need to email help@bidetry.com and state your order number and the email address you used to place the order. Please note that shipping costs are non-refundable. All costs associated with returning products [read more]