Yes, all of our products come with a manufacturer's return-to-base warranty that covers all parts and labour for 12 months. A “return-to-base” warranty means that you will need to cover the cost of returning the goods to us for any reason. If you do find a fault with the product [read more]

In the unlikely event that you believe your product has a manufacturing defect, you need to let us know within 14 days from delivery. If your product develops a noticeable problem at any time, please take a digital photo or video of your item showing the defect and email help@bidetry.com for our [read more]

We can offer a repair service if there's a fault or problem outside the warranty period but this will depend on the issue. If you think that the repair needs our specialists, please contact us at help@bidetry.com with digital photos and videos of the problem and we will send you [read more]